Administration Assistant (Altrincham, Sale, Hale, Timperley, Knutsford, Northwich)

Overview of opportunity

As a Volunteer Administration Assistant, you would provide administrative support to the rehoming team to support the animal adoption process. This is a varied role that enables you to learn all about the rehabilitation and rehoming of animals and the lovely people who choose to adopt from the RSPCA. We need help in the office to keep everything running smoothly, you will join a lovely team of volunteers that you will be helping with all supported by the Branch Manager.

Full training will be provided but you must be able to type at a reasonable speed and use computers.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Cheshire Altrincham Branch

The Cheshire Altrincham Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The main activity of our branch is on rehoming animals and fundraising.

Volunteer Administration Assistant responsibilities

• Completion of adoption paperwork.
• Updating and maintaining the Animal Shelter Manager database.
• Follow up contact with adopters post-adoption
• Making up adoption/foster packs.
• Manually filing and archiving animal records.

What we are looking for in a Volunteer Administration Assistant

• Good written and verbal communication and organisational skills.
• Excellent customer service skills.
• Computer literation and ideally has experience with databases and data input.
• Attention to detail.
• Comfortable with animals, as sometimes some hang around the office.
• Volunteers must be aged 18 or over.

What we can offer you as a Volunteer Administration Assistant

• You will be making a massive difference to the welfare of the animals in your local area.
• Join a community that will enable you to meet new people and make new friends.
• Learning new skills through our comprehensive induction and training programme.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

We hope you are interested in volunteering for our branch! For more information and to apply for an application form, please contact Julia Tucker on 07955796593 or rspca.altrincham.cheshire@googlemail.com.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.