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Charity Shop Assistant Volunteers - Great Yarmouth

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Our charity shop in the heart of Great Yarmouth is looking for friendly volunteers to join our team and help make our shop a huge success. An opportunity to make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

The shop is part of the RSPCA East Norfolk Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.

We have positions available in all areas in the shop - such as on the shop floor or in the stock room, so there are opportunities for all.

In this role, you could be involved in the following activities

  • Helping customers in the shop find what they need.
  • Accepting donations of items and money from the public.
  • Processing sales through the till and card machine, including Gift Aid.
  • Sorting through donated items to determine what we can sell.
  • Preparing donated items for sale by steaming and hanging items.
  • Merchandising stock on the shop floor.
  • Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

  • Friendly volunteers who are confident talking to people.
  • Retail experience would be ideal but is not necessary as full training will be given.
  • We are ideally aiming for someone who is flexible and can offer an ongoing commitment to the store.
  • Good communication and numeracy skills.

What we can offer you as a volunteer Charity Shop Assistant

  • A way to meet new people and make new friends in your local area.
  • A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
  • The opportunity to make a huge difference to the welfare of animals.
  • Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

You will need to be aged 16 or over to apply for this role.

Your availability and suitable days and times can be discussed when you apply.

We hope you are interested in volunteering for our branch!

For more information and to apply, please complete the application form, and return it to volunteering@rspcaeastnorfolk.org.uk

or go to our website https://www.rspcaeastnorfolk.co.uk/volunteer

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.